Updated: 27 July 2026

Privacy

This policy covers two things: how Rejoy s. r. o. processes the personal data you send us through the contact form on this site, and separately how we process conversations between users and AI mentors on the Alvio platform. The last two sections deal with conversations.

Who is the controller

The controller is Rejoy s. r. o., Golianovo 727, 951 08 Golianovo, Slovakia, company ID (IČO) 54 164 184, registered in the Commercial Register of the District Court Nitra, section Sro, insert no. 68465/N. For data-protection matters contact us at rejoy@rejoy.sk.

What we collect

From the form we process only what you choose to provide:

  • name,
  • e-mail address,
  • company name or area of expertise,
  • an optional description of your goal.

We use no third-party tracking and store no advertising cookies.

Cookies

This site uses no cookies at all — no analytics, no advertising, no third-party tracking scripts. That is why we show no cookie banner: there is nothing to consent to. If we ever introduce cookies, we will list them here and add a consent mechanism.

Purpose

We use the data solely to reply to your enquiry and to send demo access. The legal basis is your consent and our legitimate interest in responding to prospective customers.

Retention

We keep the data only as long as needed to handle your enquiry, at most 24 months, unless agreed otherwise.

Your rights

You have the right to access, rectify, erase and restrict processing of your data, and to object to processing. Send requests to rejoy@rejoy.sk. You may also lodge a complaint with the Slovak Data Protection Authority.

Where data is stored

Our servers are in the European Union. Your data never enters third-party training sets.

The Alvio platform: conversations over WhatsApp and other channels

Everything above concerns this website. Alongside it we operate the Alvio platform, which our clients — brands and experts — use to run their own AI mentor on their own channel. Most often that channel is the WhatsApp Business Platform operated by Meta; others are Telegram or the client’s own application.

In those deployments the client who owns the channel and the community is the data controller. Rejoy s. r. o. acts as a processor and handles the data only on the client’s instructions, under a data processing agreement.

From a conversation we process:

  • the phone number or account identifier on that channel,
  • the content of the messages a user sends to the mentor, and the mentor’s replies,
  • message timestamps and the messaging consent state (opt-in / opt-out).

The data is used solely so the mentor can answer and keep the context of the conversation. We do not sell it, do not merge data across clients, and do not use it for advertising. Message delivery itself is handled by Meta Platforms Ireland Limited under its own WhatsApp Business Platform terms. Our servers are in the European Union.

Data deletion

If you no longer want to receive messages, or you want the data from your conversation with an AI mentor deleted:

  1. Stop the messages — send the word STOP to the mentor in the conversation. Messaging stops immediately.
  2. Delete the data — send a request to rejoy@rejoy.sk stating the phone number or account you used to talk to the mentor.

We handle the request within 30 days and confirm the deletion by e-mail. Where our client is the data controller, we forward the request to them without delay and delete the data on their instruction. You can use the same route to request a copy of your data or have it corrected.